Privacy Policy

Privacy Policy

At Jacob's Balloons Training Hub, your privacy is very important to us. This Privacy Policy outlines how we collect, use, and protect your personal data when you subscribe to and interact with our online platform and associated Facebook group.

1. Information We Collect

We may collect the following types of personal information:

  • Name, email address, and contact information

  • Payment and billing details

  • Login credentials and account usage

  • User-generated content (e.g., comments or feedback)

  • Technical data such as IP address, browser type, and device info

2. How We Use Your Information

We use your data to:

  • Provide access to your subscription and content

  • Process payments and manage billing

  • Communicate with you about your account or updates

  • Maintain and improve our platform and community

  • Comply with legal obligations

3. Data Security

We take appropriate measures to protect your data from unauthorized access, disclosure, or misuse.

4. Sharing of Information

We do not share your personal information with third parties, except trusted service providers essential for operations (e.g., payment processors). We never sell your information.

5. Your Rights

You may request access to, correction of, or deletion of your personal data at any time by contacting us at alise@jacobsballoons.com